Selling Process

Our guide to what you can
expect from the selling process.


Chris George or one of his senior colleagues will visit your property and provide a realistic valuation, taking into account your timescale and aspirations for its value. We will also advise on the best marketing strategy and offer advice to get the property looking its best.



To comply with current legislation, an energy performance certificate is required before selling or letting. We can arrange an independent company to provide this if you wish.

Current legislations require us to see photo ID of vendors.

We always use a professional photographer to showcase your home in the best possible way. We also create a floorplan, which forms an essential part of the property details. Experienced copywriters will describe the property aiming to bring it to life and give potential buyers a real feel for living there. We put all this together in our unique magazine style brochure which is specially designed to make your home come to life on the page. We are sure you will be delighted with your details, but just to be sure we ask you to approve them before marketing.

CG TIP:To maximise marketing potential, please try to make sure your home is as tidy and clutter-free as possible! If you have any large items that you can live without for a while, consider putting them in storage while you are selling.


Once you have approved your property details for marketing:

  • Our negotiators visit your property so they are fully briefed on it. Uniquely we also compile a ‘Property Briefing Sheet’ so all our staff are fully informed on every last detail of your property.
  • We upload your property to our website and the many other sites on which we advertise.
  • We email full downloadable details to all buyers on our database who are looking for a property like yours and telephone the really ‘hot’ prospects.
  • We put up one of our distinctive ‘For Sale’ boards – still an important medium despite the power of the internet today!
  • We can drop cards through other doors in your street – often a buyer is more local than you’d think!
  • We can arrange an ‘Open House’ if appropriate, with viewings regularly scheduled throughout the day.
CG TIP:Once a property is visibly for sale, you'll often get letters from other agents claiming to have ‘interested buyers’. If this happens, please redirect the agent to us so we can work with them to your advantage.


We always call and email you before a viewing to check it’s convenient, and never visit unannounced. If there are any times or days you’d prefer, we’ll accommodate those.

Interest in your property should build quickly, and viewings will start happening soon. It is a good idea to let us have a set of keys, which we of course keep securely, so that we can bring round potential buyers if you’re not there. Please make sure we’re briefed on any alarms or pets!

Whenever possible we always accompany all potential buyers on viewings, so we can explain any benefits that might not be immediately obvious, and answer any questions they may have.

CG TIP:In our experience, buyers often find it easier to see themselves living in a property if its current owners are not present at a viewing. However, if you’d prefer to do the viewings yourself, that’s fine.

We follow up each viewing with a call to discuss any ‘objections’ the potential buyer might have. We’ll email you and call you regularly to keep you informed of interest and progress.



When we receive an offer, we will call you with the details, including the applicants’ intended timescales, financial position and any chain. This ensures you have all the information necessary to make the right decision.

Once you’re happy to agree to an offer, we will contact all parties’ solicitors, and aim to set a moving date.

CG TIP:Now is a good time to start getting quotes from removals companies.


Staff will regularly check on progress with all parties in your chain to ensure good communication, and to maximise the chance of the sale completing on time.

CG TIP:It’s a good idea to make sure you speak to or email your solicitor at least once a week to check progress.

After a few weeks, usually between four and eight, the contracts will be ready for exchange. Your buyer will usually pay a 5–10% deposit, and the sale becomes legally binding.



After the exchange of contracts, the sale should be ready for completion! The moment you have been waiting for – time to move in!

Get in touch for a free valuation.

Book a Valuation

Property Search

Team CG

Customer Reviews


Create a Property Alert

Our Offices

Search for Properties

Book a Valuation

    * Mandatory fields

    I accept the terms and conditions.

    Market appraisals are conducted free of charge.

    There may however be a charge of £75 plus VAT should the market appraisal be required in writing.

    The £75 will be refunded should the property be subsequently sold in the future.

    Book a Viewing

      * Mandatory fields

      I accept the terms and conditions.


      [contact-form-7 404 "Not Found"]